Heather Conway

Human Resources Assistant

Ms. Heather Conway has over 15 years of customer service experience, with a contagious passion for creating real human connection. She brings to our team a great sense of creative ingenuity and offers a positive can-do attitude with the determination to back it up. You may see Ms. Rosaschi in the near future wearing her LACO shirt to nearby community events, volunteering as a certified Sonoma County Tourism Ambassador, or fishing at Lake Sonoma with her family. Don’t be shy to say hello or introduce yourself, new acquaintances are always welcome!

Team Member Spotlight

• Hometown? Years in Profession?

“Santa Rosa, 3 years.”

• Before working at LACO, what was the most unusual or interesting job you had?

“Yikes! I think all my past jobs have been interesting because they have all been different. I have painted murals, called BINGO for seniors at an assisted living, taken care of vacation homes on the coast, made Hawaiian coffee drinks… There hasn’t been a job I haven’t thoroughly enjoyed or felt engaged with.”

• What have you gained from working at LACO?

“I have gained the knowledge of what it is like to feel part of a team. LACO has been so inclusive, from the very beginning. I miss seeing everyone in person, but I still feel closely connected to our offices and staff from our virtual meetings.”

• Favorite movie?

“Peter Pan (2003)”

• What were you like as a 10-year-old?

“I was very free-spirited and sensitive in my youth. I loved the magic of theater, being outside with my goats, and anything that seemed particularly ‘fancy’.”

• If given the chance, who would you like to be for a day?

“An extravagantly dressed circus performer. I want to make the kiddos ‘ooh’ and ‘ahh’.”

• You are happiest when?

“When I am busy! Whether I am out with my family, pulling weeds, or doing a session of ‘marathon cleaning’, I love being up and getting things checked off my list.”

• What is your favorite holiday & why?

“I love the Christmas season. The forest is my happy place, so bringing a tree into the house always feels so good to me. I love unwrapping the ornaments every year and remembering moments in childhood where all my family would gather to make the holidays special for us kids. The best!”

• The best gift you got for yourself?

“A year-long subscription to Calm, the meditation app. I use it religiously at bedtime to help me sleep, and I love how it asks me what I am grateful for every day.”

• Biggest pet peeve?

“Passive aggressive communication. Clarity is vital for good communication. Say what you mean and mean what you say.”